Skip to main content
Table of Contents

SmartAI knowledge questions assistant

This article describes how to use the AI module SmartAI knowledge questions assistant. General information about the credit system, technical notes, and settings for SmartProcess’s AI modules can be…

Dennis Reichle
Updated by Dennis Reichle
Table of Contents
This article describes how to use the AI module SmartAI knowledge questions assistant. General information about the credit system, technical notes, and settings for SmartProcess’s AI modules can be found in the article AI Function SmartAI (Additional module).

Using the feature

With the SmartAI knowledge questions assistant, you can use SmartAI to generate knowledge questions for processes and documents that are requested from process participants or document users as part of a read confirmation.

To do this, open the window for editing knowledge questions for the process or document as usual via More actions --> Knowledge questions for reading confirmation.

For the button to appear, the knowledge questions feature must be integrated into the Read confirmation workflow. If the button is not available to you, please contact our consulting team for assistance with setting up the feature at smartprocess@cwa.de.

In the window that opens for creating knowledge questions, you'll find, among other things, the Generate questions with SmartAI button.

This button is only available if you have purchased the SmartAI module and the SmartAI knowledge questions assistant is enabled in the global application settings.

Clicking it opens a small window where you can specify the desired number of questions and the number of answer options to be available for each question.

When you click Generate questions, SmartAI uses the process model as well as the process and task descriptions to formulate questions and answer options that match this content.

Existing knowledge questions from previous versions are complemented by the AI-generated questions, not replaced. So, if there were already 2 knowledge questions and SmartAI generates 3 questions, there will be a total of 5 questions.

The generated content can then be edited manually, weighted with points, supplemented with descriptive text, or expanded with additional questions, as explained in the general article on knowledge questions for reading confirmation.

Legal notice
Please note that CWA assumes no liability for the accuracy, legal admissibility or completeness of the content generated by the AI.

Demonstration video

How did we do?

SmartAI process assistant

MCP interface (Additional module)

Contact