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Structure of SmartProcess
Customize start page
Elements on the start page
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Workflows and Cases
Create Workflows
Workflow objects
Workflow object: Task
Workflow object: Decision
Workflow object: Forward case
Workflow object: Send e-mail
Workflow object: Start, intermediate and end event
Workflow object: Timer
Workflow object: Parallel gateway
Workflow object: Sub-Process
Workflow object: Incoming message
Workflow object: Send form via e-mail
Workflow object: Service/Export
Form designer
Form fields
General field properties
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Field: Date / Time
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Field: Catalog fields
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The form designer
Workflow basics
Process model of a workflow
Workflow Settings
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Case processing
Workflow-Applications
Processes
Menu structure & terms
Process modelling
Process objects
Overview: BPMN objects
Object: Task
Object: Sub-Process
Object: Connectors
Object: Events
Object: Gateways
Object: Pool & Swimlane
Object: Artifacts in general
Object: Artifacts IT System, Resource
Object: Data object Input / Output, Adjacent process
Object: Artifacts KPI, Risk, Control, Opportunity
Object: Artifact Related document
Additional modelling objects
User-defined images as modeling objects
The process designer
Create process groups & processes
Formatting and positioning objects
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Process details
List: Details
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List: Actions
List: Documents
Lists: Terms and abbreviations / Requirements
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List: Process participants
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Documents
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Properties and Placeholders in Word files
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Excel Report Designer (Additional module)
Catalogs
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Authorization profiles
Introduction authorization profiles
Authorization profile - Tab Workflows / Cases
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Authorization profile - Tab Documents
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IP Filter (only for SaaS Systems)
API Profile (Additional module)
Manage maintenance access (only for SaaS systems)
Word report designer for printouts (Additional module)
AI Function SmartAI (Additional module)
Audit Trail
Initial configuration SmartProcess - Process and document management
Video tutorials
Video tutorials: Business Process Management
Video tutorial for process participants
Video tutorial for working with workflow cases
Video tutorial on audit management
Version & Release notes
Release Notes
Version 24.9 Release Notes
Version 23.10 Release Notes
Version 22.10 Release Notes
Version 22.5 Release Notes
Version 22.3 Release Notes
Version 21.3 Release Notes
Version 9.1.0.10 Release Notes
Version 9.1.0.9 Release Notes
Version 9.1.0.8 Release Notes
Version 9.1.0.7 Release Notes
Version 9.1.0.6 Release Notes
Version 9.1.0.5 Release Notes
Version 9.1.0.4 Release Notes
Version 9.1.0.3 Release Notes
Manuals from previous versions
Version 25.11 Release Notes
Version 25.3 Release Notes
Info about version
General
SmartProcess API
Mobile Web App
HTML field
Contacts
File attachments in SmartProcess
Manage Wikis
Use QR codes with SmartProcess
Contact & Forum
Table of Contents
- All Categories
- Processes
- Process modelling
- Process objects
- Object: Connectors
Object: Connectors
Connectors are used to display links between the different modeling objects. Connector types. There are three standard connectors available: Sequence Flow The sequence flow is used to display the seq…
Connectors are used to display links between the different modeling objects.

Connector types
There are three standard connectors available:
![]() Sequence Flow | The sequence flow is used to display the sequence of the process from the start event, through the various tasks to be completed, to the End event. It usually links tasks with subsequent tasks, events and sub-processes. |
![]() Association Link | The association link is used to display the reference of additional information on tasks: This includes, for example:
|
![]() Message Flow | The message flow is used to display the communication between different process participants. Therefore it connects different pools / swimlanes with each other. |
However, if you want to use a different connector, you can select it in advance in the symbol area of the Process Designer or change the format of the connector.
Modelling with connectors
You can model connectors in different ways:
New connector via mini icon palette | Select the object from which the connector is to be dragged by mouse click so that it is highlighted and the mini icon palette is displayed. From the mini palette, drag and drop the symbol for the connector to the center of the object to be connected and release the mouse when the object is displayed with a green frame. ![]() ![]() When the connector is modeled in this way, the connector's start and end points change automatically, if necessary, when one of the connected objects is moved. |
From / To an anchor point of the object | Point the mouse to the border of an object so that the anchor points (blue crosses) are displayed. Then drag and drop the mouse from one of these anchor points onto the anchor point to be connected and release it when it is highlighted in red. ![]() When the connector is modeled in this way, the connector's start and end points always remain the same when one of the connected objects is moved. |
Change position to other object | Use the mouse to point to the beginning or end of an existing connector. From there, drag the connector to the center or to the anchor point of another object. ![]() |
Changing the orientation of a connector | Mark the created connector by mouse click. Green squares appear at the edges of the connector. The orientation of the connector can be adjusted by dragging and dropping these squares. ![]() |
Additional option: New connector from center to center
In the process management settings, you can activate the option that a new connector can also be created by dragging "from center to center". If this option is activated, you can also create a new connector in the following way:
From / To the center of the object | Use the mouse to point exactly in the middle of the object until the white index finger appears and the object is framed in green. Then drag and drop the mouse to the center of the object to be connected and release the mouse when the object is also framed in green. ![]() When the connector is modeled in this way, the connector's start and end points change automatically, if necessary, when one of the connected objects is moved. |
In this case, the mouse must be positioned slightly off center to move an object.
Formatting and settings of connectors
Connector label
With a double click or right click on a modelled connector its properties can be opened.
For a better understanding of the process model a label can be entered for each connector.


If the 'Move edge labels' setting is activated in the options in the footer of the Process Designer, the label can be moved to any position in the process model by dragging and dropping the yellow square on the connector label.
The option 'Allow dangling edges' allows you to drag connectors even if they do not have a defined end point in the process model.
Formatting
With a right click on the modelled connector the formatting of the standard connectors can be changed in the 'Format' area.

In addition to the settings for color, width and a dashed line display, the alignment can be defined in the area 'Connector'.
The 'Line Start' and 'Line End' areas can also be used to adjust the symbol at both ends of the connector. Thus a relationship can be represented either directed or undirected.
How did we do?
Object: Sub-Process
Object: Events








