Login & Startpage
Login and password
Structure of SmartProcess
Customize start page
Elements on the start page
Customize main menu
Full text search
Workflows and Cases
Create Workflows
Workflow objects
Workflow object: Task
Workflow object: Decision
Workflow object: Forward case
Workflow object: Send e-mail
Workflow object: Start, intermediate and end event
Workflow object: Timer
Workflow object: Parallel gateway
Workflow object: Sub-Process
Workflow object: Incoming message
Workflow object: Send form via e-mail
Workflow object: Service/Export
Form designer
Form fields
General field properties
Field: Text / List without multiple selection
Field: Multiple selection list
Field: Multirow text
Field: Multirow formatable text
Field: Number
Field: Date
Field: Date / Time
Field: Function-Fied
Field: Contact selection
Field: Field group
Field: Catalog fields
Field: Data source for processes and documents
Field: Process and Document fields
Field: Wiki
Field: Free input
The form designer
Workflow basics
Process model of a workflow
Workflow Settings
Rights workflow participants
General placeholders for Word reports in workflows
Case processing
Workflow-Applications
Processes
Menu structure & terms
Process modelling
Process objects
Overview: BPMN objects
Object: Task
Object: Sub-Process
Object: Connectors
Object: Events
Object: Gateways
Object: Pool & Swimlane
Object: Artifacts in general
Object: Artifacts IT System, Resource
Object: Data object Input / Output, Adjacent process
Object: Artifacts KPI, Risk, Control, Opportunity
Object: Artifact Related document
Additional modelling objects
User-defined images as modeling objects
The process designer
Create process groups & processes
Formatting and positioning objects
Reuse & copy objects
Process details
List: Details
User-defined fields
List: Actions
List: Documents
Lists: Terms and abbreviations / Requirements
Lists: Indicator (KPI), Risks, Opportunities
List: Process participants
Process description
Publication and access rights
State and version
Publication of processes / documents
Validity
Read and edit access
Read confirmation
Knowledge questions for read confirmation
Additional features for processes
Documents
Documents - menu structure
Create documents
Document details
Edit files directly in Office
Properties and Placeholders in Word files
Documents - State, version, publication and validity
Organization chart
Reporting
Reporting menu
Reporting for processes and documents
Reporting for cases
Saved reports
Share reports
Excel Report Designer (Additional module)
Catalogs
Settings
Users, permissions & organizational units
Authorization profiles
Introduction authorization profiles
Authorization profile - Tab Workflows / Cases
Authorization profile - Tab Processes
Authorization profile - Tab Documents
Authorization profile - Tab Organization chart
Authorization profile - Tab Reporting
Authorization profile - Tab Contact
Authorization profile - Tab User
Authorization profile - Tab Catalogs
Authorization profile - Tab Wiki
Authorization profile - Tab Administration
Authorization profile - Tab Others
Organizational units and roles
Manage users
Representative
Catalogs
Import
Import of data
Contact import
User import
Organizational unit import
Case import
Meta data import for documents
Emails and text modules
Configure application
Language
Automatic translation
Date and time
Login options and views
Settings for process management
Modeling rules
Symbols for processes and process groups
Process view
Settings for document management
Document templates
Document type
Settings for the organizational chart
Display of the logos
Unavailability for cases for dates
Directory services (AD, Entra ID / Azure AD) and single sign-on
User notifications
Password security
IP Filter (only for SaaS Systems)
API Profile (Additional module)
Manage maintenance access (only for SaaS systems)
Word report designer for printouts (Additional module)
AI Function SmartAI (Additional module)
Audit Trail
Initial configuration SmartProcess - Process and document management
Video tutorials
Video tutorials: Business Process Management
Video tutorial for process participants
Video tutorial for working with workflow cases
Video tutorial on audit management
Version & Release notes
Release Notes
Version 24.9 Release Notes
Version 23.10 Release Notes
Version 22.10 Release Notes
Version 22.5 Release Notes
Version 22.3 Release Notes
Version 21.3 Release Notes
Version 9.1.0.10 Release Notes
Version 9.1.0.9 Release Notes
Version 9.1.0.8 Release Notes
Version 9.1.0.7 Release Notes
Version 9.1.0.6 Release Notes
Version 9.1.0.5 Release Notes
Version 9.1.0.4 Release Notes
Version 9.1.0.3 Release Notes
Manuals from previous versions
Version 25.11 Release Notes
Version 25.3 Release Notes
Info about version
General
SmartProcess API
Mobile Web App
HTML field
Contacts
File attachments in SmartProcess
Manage Wikis
Use QR codes with SmartProcess
Contact & Forum
Table of Contents
- All Categories
- Settings
- Configure application
- Document templates
Document templates
By using templates to create new documents, you can ensure that all documents in SmartProcess follow a consistent format and design. Adding document templates. You can access the document templates i…
By using templates to create new documents, you can ensure that all documents in SmartProcess follow a consistent format and design.
Adding document templates
You can access the document templates in SmartProcess via Settings -> Configure application -> Document management -> Document templates. An overview of all document templates saved so far is listed.

With a click on the table row of an entry you can edit it, e.g. to replace the current template with a customized one.
By clicking on the file icon, you can download the currently saved document template (the Excel icon in the example). To store a new document template in SmartProcess, select <New item>.

Then, various properties can be added to the document template and the template can be saved afterwards:
Property | Description |
Name | The name under which the template is created in SmartProcess. |
Upload new file template | With the button <Select file> you can upload the file from your drive that should serve as a document template. In theory, a template can be created for each file format. However, the use of document templates is particularly useful for Word, Excel and PowerPoint files. If new documents are created with a file template of these formats, the generated files can be edited directly from SmartProcess using the check-in/out procedure with the MS Office package. |
Document type | In this field you can optionally select an entry from the Document type catalogue. If you then create a new document based on this template, the value set here is automatically entered as the document type. However, the default document type can still be changed when the document is created. |
Published | If the checkbox is activated, users can use the template to create new documents. If the checkbox is deactivated, this template is hidden for users. |
Create new documents with templates

To create new documents using the saved templates, switch to the Documents menu. Use the button <Create> in the content area of the menu. Besides the possibility to create a document without a template, you can now also select one of your saved templates by clicking on the preview.
You will then be prompted to enter a name for the file to be created.

Once the name has been assigned and confirmed, the usual window for creating documents opens, in which the document details can be filled in. In this window the corresponding document template has already been added as a file attachment and the preselected document type has been entered.

Fill in the required fields and complete the creation via <Save and Close>. As a result, a new document is created in SmartProcess that contains the document template you specified as a file attachment.
Documents that were previously created based on this template do not adapt to the layout of the new template.
Download templates
Instead of creating a new document from the template directly in the system, you can also download a template and then work with it locally.

Document details from SmartProcess in templates
For some file formats, you can create templates to display data from SmartProcess within the files.
Word templates
When you create MS Word files as document templates, you can use placeholders (mergefields) to display details of the document in the Word file.
Using mergefields ensures that the current content from SmartProcess is always displayed at the desired position. Thus, if the version number changes in SmartProcess, this change is also automatically applied in the header of the Word file.
The procedure is described with an example in the article Properties and placeholders in Word files.
Excel templates
Since MS Excel, unlike MS Word, does not support mergefields, there is another way to display document details in the Excel file. To do this, the name of the file is split using Excel functions so that individual details of the document can be output.
To create the prerequisites for using this function, use the option Add data to file name for versioned documents in the Document management settings. This allows you to add selected document properties to the file name so that SmartProcess generates the name "Test Template_2.00_FO" from the file name "Test Template" by adding the properties version number and code.
This file name, separated by underscores, can now be split using Excel functions so that the individual contents are displayed in different Excel cells.

The file shown on the screenshot can be downloaded here as an example of use: Cut file name in Excel_4.01_TD-00001_01.10.2018.xlsx
To make the formulas work in the Excel file, change the hyphens back to underscores.
How did we do?
Settings for document management
Document type