Login & Startpage
Login and password
Structure of SmartProcess
Customize start page
Elements on the start page
Customize main menu
Full text search
Workflows and Cases
Create Workflows
Workflow objects
Workflow object: Task
Workflow object: Decision
Workflow object: Forward case
Workflow object: Send e-mail
Workflow object: Start, intermediate and end event
Workflow object: Timer
Workflow object: Parallel gateway
Workflow object: Sub-Process
Workflow object: Incoming message
Workflow object: Send form via e-mail
Workflow object: Service/Export
Form designer
Form fields
General field properties
Field: Text / List without multiple selection
Field: Multiple selection list
Field: Multirow text
Field: Multirow formatable text
Field: Number
Field: Date
Field: Date / Time
Field: Function-Fied
Field: Contact selection
Field: Field group
Field: Catalog fields
Field: Data source for processes and documents
Field: Process and Document fields
Field: Wiki
Field: Free input
The form designer
Workflow basics
Process model of a workflow
Workflow Settings
Rights workflow participants
General placeholders for Word reports in workflows
Case processing
Workflow-Applications
Processes
Menu structure & terms
Process modelling
Process objects
Overview: BPMN objects
Object: Task
Object: Sub-Process
Object: Connectors
Object: Events
Object: Gateways
Object: Pool & Swimlane
Object: Artifacts in general
Object: Artifacts IT System, Resource
Object: Data object Input / Output, Adjacent process
Object: Artifacts KPI, Risk, Control, Opportunity
Object: Artifact Related document
Additional modelling objects
User-defined images as modeling objects
The process designer
Create process groups & processes
Formatting and positioning objects
Reuse & copy objects
Process details
List: Details
User-defined fields
List: Actions
List: Documents
Lists: Terms and abbreviations / Requirements
Lists: Indicator (KPI), Risks, Opportunities
List: Process participants
Process description
Publication and access rights
State and version
Publication of processes / documents
Validity
Read and edit access
Read confirmation
Knowledge questions for read confirmation
Additional features for processes
Documents
Documents - menu structure
Create documents
Document details
Edit files directly in Office
Properties and Placeholders in Word files
Documents - State, version, publication and validity
Organization chart
Reporting
Reporting menu
Reporting for processes and documents
Reporting for cases
Saved reports
Share reports
Excel Report Designer (Additional module)
Catalogs
Settings
Users, permissions & organizational units
Authorization profiles
Introduction authorization profiles
Authorization profile - Tab Workflows / Cases
Authorization profile - Tab Processes
Authorization profile - Tab Documents
Authorization profile - Tab Organization chart
Authorization profile - Tab Reporting
Authorization profile - Tab Contact
Authorization profile - Tab User
Authorization profile - Tab Catalogs
Authorization profile - Tab Wiki
Authorization profile - Tab Administration
Authorization profile - Tab Others
Organizational units and roles
Manage users
Representative
Catalogs
Import
Import of data
Contact import
User import
Organizational unit import
Case import
Meta data import for documents
Emails and text modules
Configure application
Language
Automatic translation
Date and time
Login options and views
Settings for process management
Modeling rules
Symbols for processes and process groups
Process view
Settings for document management
Document templates
Document type
Settings for the organizational chart
Display of the logos
Unavailability for cases for dates
Directory services (AD, Entra ID / Azure AD) and single sign-on
User notifications
Password security
IP Filter (only for SaaS Systems)
API Profile (Additional module)
Manage maintenance access (only for SaaS systems)
Word report designer for printouts (Additional module)
AI Function SmartAI (Additional module)
Audit Trail
Initial configuration SmartProcess - Process and document management
Video tutorials
Video tutorials: Business Process Management
Video tutorial for process participants
Video tutorial for working with workflow cases
Video tutorial on audit management
Version & Release notes
Release Notes
Version 24.9 Release Notes
Version 23.10 Release Notes
Version 22.10 Release Notes
Version 22.5 Release Notes
Version 22.3 Release Notes
Version 21.3 Release Notes
Version 9.1.0.10 Release Notes
Version 9.1.0.9 Release Notes
Version 9.1.0.8 Release Notes
Version 9.1.0.7 Release Notes
Version 9.1.0.6 Release Notes
Version 9.1.0.5 Release Notes
Version 9.1.0.4 Release Notes
Version 9.1.0.3 Release Notes
Manuals from previous versions
Version 25.11 Release Notes
Version 25.3 Release Notes
Info about version
General
SmartProcess API
Mobile Web App
HTML field
Contacts
File attachments in SmartProcess
Manage Wikis
Use QR codes with SmartProcess
Contact & Forum
Table of Contents
- All Categories
- Processes
- Process details
- User-defined fields
User-defined fields
If you want to add more properties to your processes in addition to the pre-installed fields in the process details, you can create any number of user-defined fields for this case. User-defined field…
If you want to add more properties to your processes in addition to the pre-installed fields in the process details, you can create any number of user-defined fields for this case.
- Documents
- Organizational units and roles in the organizational chart
- Roles
- Artifacts in process modeling
- Contacts
- Users
Create user-defined fields
Open any process and click on the <Edit details> link in the Details window below the process model. If you scroll all the way down in the window that opens, you will see the area for user-defined fields. If no field has been created yet, the area is initially collapsed. You can create a new field via the dropdown <Add additional fields for this view> and then <Add field>.

By selecting the type (1), you determine which information has to be entered in the field. The following field types are available:
- Text -> Single-row text
- Multirow text
- Number -> Field in which only digits can be entered
- Date -> Field with a calendar selection
- Selection -> Drop-down list from which a single entry can be selected
- Multi selection -> Drop-down list from which several entries can be selected
You can then assign a name for the field (2) and optionally declare it a mandatory field that must always be filled when editing the process details (3).

If you want to create a (multiple) selection field, you will also see the option to specify "Options" and a checkbox to sort these list entries alphabetically. If you click on the edit pencil on the right-hand side of this field (4), you can add selection options for the drop-down list.
For a new selection option, click the plus button and enter a name. In this example, an option "Yes" is created. Then confirm the entry with <OK>.

You can use the <trash can icon> to delete an entry that has already been created and the <pencil icon> to rename an entry. Existing entries can also be sorted individually using drag and drop.

Edit user-defined fields
As soon as at least one field has been created, the area for user-defined fields is expanded. You can edit the existing fields via <Configure fields>.

By clicking on one of the field names, you can subsequently change the properties of a user-defined field that has already been created (except for its type) or delete the entire field.
By clicking on <Sort fields>, the order in which the fields are displayed for input by the user can be changed using drag & drop.

Reporting by user-defined fields

Once you have created a user-defined field and logged on to the system again, you can also filter by its value. To do this, go to the Reporting menu (1), choose <Create> (2) and <Create report for processes and documents> (3).
From the drop-down menu, select "Process" as the object (4) and use the link <Additional filters> (5) to display more filter options.
You can now also filter according to your user-defined field (6), e.g. according to all processes for which the question "Processing of personal data?" was answered with "Yes". By clicking on <Display report>, you will receive the corresponding report.
How did we do?
List: Details
List: Actions