Login & Startpage
Login and password
Structure of SmartProcess
Customize start page
Elements on the start page
Customize main menu
Full text search
Workflows and Cases
Create Workflows
Workflow objects
Workflow object: Task
Workflow object: Decision
Workflow object: Forward case
Workflow object: Send e-mail
Workflow object: Start, intermediate and end event
Workflow object: Timer
Workflow object: Parallel gateway
Workflow object: Sub-Process
Workflow object: Incoming message
Workflow object: Send form via e-mail
Workflow object: Service/Export
Form designer
Form fields
General field properties
Field: Text / List without multiple selection
Field: Multiple selection list
Field: Multirow text
Field: Multirow formatable text
Field: Number
Field: Date
Field: Date / Time
Field: Function-Fied
Field: Contact selection
Field: Field group
Field: Catalog fields
Field: Data source for processes and documents
Field: Process and Document fields
Field: Wiki
Field: Free input
The form designer
Workflow basics
Process model of a workflow
Workflow Settings
Rights workflow participants
General placeholders for Word reports in workflows
Case processing
Workflow-Applications
Processes
Menu structure & terms
Process modelling
Process objects
Overview: BPMN objects
Object: Task
Object: Sub-Process
Object: Connectors
Object: Events
Object: Gateways
Object: Pool & Swimlane
Object: Artifacts in general
Object: Artifacts IT System, Resource
Object: Data object Input / Output, Adjacent process
Object: Artifacts KPI, Risk, Control, Opportunity
Object: Artifact Related document
Additional modelling objects
User-defined images as modeling objects
The process designer
Create process groups & processes
Formatting and positioning objects
Reuse & copy objects
Process details
List: Details
User-defined fields
List: Actions
List: Documents
Lists: Terms and abbreviations / Requirements
Lists: Indicator (KPI), Risks, Opportunities
List: Process participants
Process description
Publication and access rights
State and version
Publication of processes / documents
Validity
Read and edit access
Read confirmation
Knowledge questions for read confirmation
Additional features for processes
Documents
Documents - menu structure
Create documents
Document details
Edit files directly in Office
Properties and Placeholders in Word files
Documents - State, version, publication and validity
Organization chart
Reporting
Reporting menu
Reporting for processes and documents
Reporting for cases
Saved reports
Share reports
Excel Report Designer (Additional module)
Catalogs
Settings
Users, permissions & organizational units
Authorization profiles
Introduction authorization profiles
Authorization profile - Tab Workflows / Cases
Authorization profile - Tab Processes
Authorization profile - Tab Documents
Authorization profile - Tab Organization chart
Authorization profile - Tab Reporting
Authorization profile - Tab Contact
Authorization profile - Tab User
Authorization profile - Tab Catalogs
Authorization profile - Tab Wiki
Authorization profile - Tab Administration
Authorization profile - Tab Others
Organizational units and roles
Manage users
Representative
Catalogs
Import
Import of data
Contact import
User import
Organizational unit import
Case import
Meta data import for documents
Emails and text modules
Configure application
Language
Automatic translation
Date and time
Login options and views
Settings for process management
Modeling rules
Symbols for processes and process groups
Process view
Settings for document management
Document templates
Document type
Settings for the organizational chart
Display of the logos
Unavailability for cases for dates
Directory services (AD, Entra ID / Azure AD) and single sign-on
User notifications
Password security
IP Filter (only for SaaS Systems)
API Profile (Additional module)
Manage maintenance access (only for SaaS systems)
Word report designer for printouts (Additional module)
AI Function SmartAI (Additional module)
Audit Trail
Initial configuration SmartProcess - Process and document management
Video tutorials
Video tutorials: Business Process Management
Video tutorial for process participants
Video tutorial for working with workflow cases
Video tutorial on audit management
Version & Release notes
Release Notes
Version 24.9 Release Notes
Version 23.10 Release Notes
Version 22.10 Release Notes
Version 22.5 Release Notes
Version 22.3 Release Notes
Version 21.3 Release Notes
Version 9.1.0.10 Release Notes
Version 9.1.0.9 Release Notes
Version 9.1.0.8 Release Notes
Version 9.1.0.7 Release Notes
Version 9.1.0.6 Release Notes
Version 9.1.0.5 Release Notes
Version 9.1.0.4 Release Notes
Version 9.1.0.3 Release Notes
Manuals from previous versions
Version 25.11 Release Notes
Version 25.3 Release Notes
Info about version
General
SmartProcess API
Mobile Web App
HTML field
Contacts
File attachments in SmartProcess
Manage Wikis
Use QR codes with SmartProcess
Contact & Forum
Table of Contents
- All Categories
- Settings
- Configure application
- Settings for document management
Settings for document management
In the settings for document management, you can make default settings for the way the system handles documents. Document number. Generate document number. If this setting is activated, a consecutive…
In the settings for document management, you can make default settings for the way the system handles documents.

Document number
Generate document number
If this setting is activated, a consecutive unique number is automatically assigned to newly created documents. This is based on the document type selected when the document was created.
The assigned number is made up of the code of the document type and a sequential number. You can define how this number is generated for each document type in the Document type catalogue.
The document number is assigned once during creation and does not change afterwards (even if the document type is changed later).
You can only change the automatically assigned number by temporarily deactivating this setting. Then the field "Document type" is no longer a mandatory field and the field Document number can be edited freely for each document.
Append language code to automatically created number
If this setting is activated, the language code is appended to the generated document number. Example: CL-00014-EN. In this case, the Language field becomes a mandatory field for each document, since this entry is required to generate the document number.
Approval process
In this section you can set a default value for how many months a document should be valid after publication.
If you then start publishing a document with or without the approval workflow, the default value from this setting is first entered in the corresponding validity fields. To prevent the user from replacing this default value with a longer validity, activate the checkbox <Users are not allowed to enter a validity exceeding the default >.
In addition, a default value can be set for how many days/weeks/months before the expiration date the system's reminder mail should be sent to the document responsible. This value is also preset when publishing documents and can still be changed in individual cases.
The <Show validity for viewers> setting can be used to restrict whether people without write access can see information about the validity of a document in the system. This refers to the display in the details and various lists, and restricts information on status, valid from and valid to.
Attachments
Word documents will be published as PDF by default
If this setting is activated, Word file attachments of documents are first automatically converted to PDF files for viewers when they are created. Editors and Designers can still edit the Word file.
However, you can decide later in the document details for each document whether you want to publish it in Word format or as a PDF.
Add data to file name for versioned documents

With this setting, the name of file attachments can be automatically extended by the information offered. Using drag & drop, the available information can be dragged into the "Used" area and their order can be changed.
Based on the file name pattern, you can see a preview of how the name of all file attachments would change. In the example, the actual name of the file is followed by the current version number and the document number, each separated by underscores, so that the user sees the following view in the document details:

Document details
Here you define whether the "Responsible" field must be filled in when creating a document.
You can also specify whether archived versions of published documents remain visible to viewers. These can be viewed and compared with each other in the version menu.
How did we do?
Process view
Document templates