Login & Startpage
Login and password
Structure of SmartProcess
Customize start page
Elements on the start page
Customize main menu
Full text search
Workflows and Cases
Create Workflows
Workflow objects
Workflow object: Task
Workflow object: Decision
Workflow object: Forward case
Workflow object: Send e-mail
Workflow object: Start, intermediate and end event
Workflow object: Timer
Workflow object: Parallel gateway
Workflow object: Sub-Process
Workflow object: Incoming message
Workflow object: Send form via e-mail
Workflow object: Service/Export
Form designer
Form fields
General field properties
Field: Text / List without multiple selection
Field: Multiple selection list
Field: Multirow text
Field: Multirow formatable text
Field: Number
Field: Date
Field: Date / Time
Field: Function-Fied
Field: Contact selection
Field: Field group
Field: Catalog fields
Field: Data source for processes and documents
Field: Process and Document fields
Field: Wiki
Field: Free input
The form designer
Workflow basics
Process model of a workflow
Workflow Settings
Rights workflow participants
General placeholders for Word reports in workflows
Case processing
Workflow-Applications
Processes
Menu structure & terms
Process modelling
Process objects
Overview: BPMN objects
Object: Task
Object: Sub-Process
Object: Connectors
Object: Events
Object: Gateways
Object: Pool & Swimlane
Object: Artifacts in general
Object: Artifacts IT System, Resource
Object: Data object Input / Output, Adjacent process
Object: Artifacts KPI, Risk, Control, Opportunity
Object: Artifact Related document
Additional modelling objects
User-defined images as modeling objects
The process designer
Create process groups & processes
Formatting and positioning objects
Reuse & copy objects
Process details
List: Details
User-defined fields
List: Actions
List: Documents
Lists: Terms and abbreviations / Requirements
Lists: Indicator (KPI), Risks, Opportunities
List: Process participants
Process description
Publication and access rights
State and version
Publication of processes / documents
Validity
Read and edit access
Read confirmation
Knowledge questions for read confirmation
Additional features for processes
Documents
Documents - menu structure
Create documents
Document details
Edit files directly in Office
Properties and Placeholders in Word files
Documents - State, version, publication and validity
Organization chart
Reporting
Reporting menu
Reporting for processes and documents
Reporting for cases
Saved reports
Share reports
Excel Report Designer (Additional module)
Catalogs
Settings
Users, permissions & organizational units
Authorization profiles
Introduction authorization profiles
Authorization profile - Tab Workflows / Cases
Authorization profile - Tab Processes
Authorization profile - Tab Documents
Authorization profile - Tab Organization chart
Authorization profile - Tab Reporting
Authorization profile - Tab Contact
Authorization profile - Tab User
Authorization profile - Tab Catalogs
Authorization profile - Tab Wiki
Authorization profile - Tab Administration
Authorization profile - Tab Others
Organizational units and roles
Manage users
Representative
Catalogs
Import
Import of data
Contact import
User import
Organizational unit import
Case import
Meta data import for documents
Emails and text modules
Configure application
Language
Automatic translation
Date and time
Login options and views
Settings for process management
Modeling rules
Symbols for processes and process groups
Process view
Settings for document management
Document templates
Document type
Settings for the organizational chart
Display of the logos
Unavailability for cases for dates
Directory services (AD, Entra ID / Azure AD) and single sign-on
User notifications
Password security
IP Filter (only for SaaS Systems)
API Profile (Additional module)
Manage maintenance access (only for SaaS systems)
Word report designer for printouts (Additional module)
AI Function SmartAI (Additional module)
Audit Trail
Initial configuration SmartProcess - Process and document management
Video tutorials
Video tutorials: Business Process Management
Video tutorial for process participants
Video tutorial for working with workflow cases
Video tutorial on audit management
Version & Release notes
Release Notes
Version 24.9 Release Notes
Version 23.10 Release Notes
Version 22.10 Release Notes
Version 22.5 Release Notes
Version 22.3 Release Notes
Version 21.3 Release Notes
Version 9.1.0.10 Release Notes
Version 9.1.0.9 Release Notes
Version 9.1.0.8 Release Notes
Version 9.1.0.7 Release Notes
Version 9.1.0.6 Release Notes
Version 9.1.0.5 Release Notes
Version 9.1.0.4 Release Notes
Version 9.1.0.3 Release Notes
Manuals from previous versions
Version 25.11 Release Notes
Version 25.3 Release Notes
Info about version
General
SmartProcess API
Mobile Web App
HTML field
Contacts
File attachments in SmartProcess
Manage Wikis
Use QR codes with SmartProcess
Contact & Forum
- All Categories
- Login & Startpage
- Elements on the start page
Elements on the start page
The following windows are available for customizing your start page: Main headline The main headline displays a freely selectable process, next to which you can add HTML-formatted text. Tip: Present…
The following windows are available for customizing your start page:
Main headline | The main headline displays a freely selectable process, next to which you can add HTML-formatted text. Tip: Present your users the process map of your company, for example. |
Info box | The infobox is an HTML field in which formatted text, images, videos, embedded content or links can be inserted as desired. The content entered in the infobox is identical for all users. |
News | The window displays the current news. With the appropriate authorization, you can create and edit HTML-formatted news texts and add file attachments to them after they have been created. Privileges for news entriesAfter creation, news entries are visible to all users of the system by default. Using the edit button, read and edit rights can be subsequently restricted for each entry, so that only users who are assigned to selected organizational units can view or edit the entry. ![]() Selecting the checkbox Include descendants means that in the example, users from Org. Units that are placed beneath Production in the organizational chart are also allowed to see the entry. The selection Anyone can edit the entry means that any user with the general authorization to create and edit news entries can also edit this specific entry. A user with editing rights for an entry will automatically have read rights for it, even if his Org. unit is not explicitly entered under 'Read access'. ![]() |
My tasks | This window shows you the currently open cases you need to process in a compressed version. You can use the link Cases at the bottom right to access the corresponding menu for a detailed view. You can start a new case directly by choosing + New at the bottom left-hand edge. |
My cases | This window shows you the currently open cases you need to process. Above the list, there are some possible actions available for handling the cases and a search function that browses within the displayed list. |
Participated | This window shows you which cases you have participated in and which activities you have performed in the corresponding cases. You can use the search function to browse the displayed list. |
My Applications | This window shows you the available workflow applications / modules and the number of open cases of this application type that are assigned to you. You can also use + Create to create a new case of the correspoding application type. |
My processes | This window displays the published processes in which you are listed as process owner or process participant. You can choose between two views, which you can set using the buttons in the upper right-hand corner of the window.
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My documents | This window displays the published documents in which you are listed as the person responsible or document user. You can switch between the document preview and the list view. |
Processes and documents | In this window, lists of processes as well as documents can be displayed in different tabs. Also in this window it is possible to switch between a preview and a list view. ![]() Each user can personalize this window for himself by clicking on the gear wheel ![]() It is also possible to set a default for all users for the displayed tabs and their order. This is only possible for users in whose authorization profile the right "May change the layout of the start page application wide" is activated. If a default has been defined, each user has the option to reset his or her custom view to the default set by the admin. |
Company-wide processes and documents | This window displays process groups, processes, and documents that you have defined as general processes or documents in the process participant or document user area. You can switch between the preview and the list view. You can use the search function to search through the displayed list. |
Favorites | This window shows your favourites. You can define process groups, processes, and documents as favorites. You can switch between the preview and the list view. Objects declared as favorites are equal in terms of their functions in the system, to processes and documents where the users are listed as process participants or document users. With a right click on a favorite, it can be removed again. |
New published releases | This window displays the newly published process groups, processes and documents in the application. You can switch between the preview and the list view. The publications of the last 30 days are listed. |
Last modified | This window displays the last edited process groups, processes and documents. You can switch between the preview and the list view. You can use the search function to browse the displayed list. The changed objects of the last 30 days are listed. |
Reports | This window displays the reports that you have saved in the Reporting menu. From here, you can directly create a new report for cases or for processes and documents by clicking on the respective link below the list. |
Graphical reports | This window displays graphical reports that you have saved in the Reporting menu. You can use the link Reporting cases at the bottom right of the window to go directly to Reporting to create a new report. You can display user-specific or application-wide reports in the window by choosing Configure Graphical Reports. The window that opens lists the reports already displayed in the window. By clicking Add, you can add another report from the reports already created and not yet displayed. For more descriptions and examples, see the Saved reports article. |
Indicator (KPI) | This window displays the KPI cases that you have reading rights for. Click on the icon Switching to the preview gives you a graphical overview of all KPI in one window. |
How did we do?
Customize start page
Customize main menu





. Using drag & drop you can decide which tabs are hidden (Available lists) or shown (Selected lists). The order of the tabs can also be changed by Drag & Drop, whereby the list placed at the highest position serves as the start tab of the window.
in a line of the list view to access the graphical evaluation of this respective KPI.