Login & Startpage
Login and password
Structure of SmartProcess
Customize start page
Elements on the start page
Customize main menu
Full text search
Workflows and Cases
Create Workflows
Workflow objects
Workflow object: Task
Workflow object: Decision
Workflow object: Forward case
Workflow object: Send e-mail
Workflow object: Start, intermediate and end event
Workflow object: Timer
Workflow object: Parallel gateway
Workflow object: Sub-Process
Workflow object: Incoming message
Workflow object: Send form via e-mail
Workflow object: Service/Export
Form designer
Form fields
General field properties
Field: Text / List without multiple selection
Field: Multiple selection list
Field: Multirow text
Field: Multirow formatable text
Field: Number
Field: Date
Field: Date / Time
Field: Function-Fied
Field: Contact selection
Field: Field group
Field: Catalog fields
Field: Data source for processes and documents
Field: Process and Document fields
Field: Wiki
Field: Free input
The form designer
Workflow basics
Process model of a workflow
Workflow Settings
Rights workflow participants
General placeholders for Word reports in workflows
Case processing
Workflow-Applications
Processes
Menu structure & terms
Process modelling
Process objects
Overview: BPMN objects
Object: Task
Object: Sub-Process
Object: Connectors
Object: Events
Object: Gateways
Object: Pool & Swimlane
Object: Artifacts in general
Object: Artifacts IT System, Resource
Object: Data object Input / Output, Adjacent process
Object: Artifacts KPI, Risk, Control, Opportunity
Object: Artifact Related document
Additional modelling objects
User-defined images as modeling objects
The process designer
Create process groups & processes
Formatting and positioning objects
Reuse & copy objects
Process details
List: Details
User-defined fields
List: Actions
List: Documents
Lists: Terms and abbreviations / Requirements
Lists: Indicator (KPI), Risks, Opportunities
List: Process participants
Process description
Publication and access rights
State and version
Publication of processes / documents
Validity
Read and edit access
Read confirmation
Knowledge questions for read confirmation
Additional features for processes
Documents
Documents - menu structure
Create documents
Document details
Edit files directly in Office
Properties and Placeholders in Word files
Documents - State, version, publication and validity
Organization chart
Reporting
Reporting menu
Reporting for processes and documents
Reporting for cases
Saved reports
Share reports
Excel Report Designer (Additional module)
Catalogs
Settings
Users, permissions & organizational units
Authorization profiles
Introduction authorization profiles
Authorization profile - Tab Workflows / Cases
Authorization profile - Tab Processes
Authorization profile - Tab Documents
Authorization profile - Tab Organization chart
Authorization profile - Tab Reporting
Authorization profile - Tab Contact
Authorization profile - Tab User
Authorization profile - Tab Catalogs
Authorization profile - Tab Wiki
Authorization profile - Tab Administration
Authorization profile - Tab Others
Organizational units and roles
Manage users
Representative
Catalogs
Import
Import of data
Contact import
User import
Organizational unit import
Case import
Meta data import for documents
Emails and text modules
Configure application
Language
Automatic translation
Date and time
Login options and views
Settings for process management
Modeling rules
Symbols for processes and process groups
Process view
Settings for document management
Document templates
Document type
Settings for the organizational chart
Display of the logos
Unavailability for cases for dates
Directory services (AD, Entra ID / Azure AD) and single sign-on
User notifications
Password security
IP Filter (only for SaaS Systems)
API Profile (Additional module)
Manage maintenance access (only for SaaS systems)
Word report designer for printouts (Additional module)
AI Function SmartAI (Additional module)
Audit Trail
Initial configuration SmartProcess - Process and document management
Video tutorials
Video tutorials: Business Process Management
Video tutorial for process participants
Video tutorial for working with workflow cases
Video tutorial on audit management
Version & Release notes
Release Notes
Version 24.9 Release Notes
Version 23.10 Release Notes
Version 22.10 Release Notes
Version 22.5 Release Notes
Version 22.3 Release Notes
Version 21.3 Release Notes
Version 9.1.0.10 Release Notes
Version 9.1.0.9 Release Notes
Version 9.1.0.8 Release Notes
Version 9.1.0.7 Release Notes
Version 9.1.0.6 Release Notes
Version 9.1.0.5 Release Notes
Version 9.1.0.4 Release Notes
Version 9.1.0.3 Release Notes
Manuals from previous versions
Version 25.11 Release Notes
Version 25.3 Release Notes
Info about version
General
SmartProcess API
Mobile Web App
HTML field
Contacts
File attachments in SmartProcess
Manage Wikis
Use QR codes with SmartProcess
Contact & Forum
Table of Contents
- All Categories
- Processes
- Process details
- List: Details
List: Details
In addition to the information provided by the process model of a process, additional information can be added to the process details. The process details are listed in various windows below the proc…
In addition to the information provided by the process model of a process, additional information can be added to the process details. The process details are listed in various windows below the process model.
These include the 'Details' window, which is divided into two larger areas. The master data of the process, which is mainly entered automatically, is on the right-hand side and the editable details of the process are on the left-hand side.

Master data
Most of the master data is generated automatically by the system:
- ID - A unique number automatically created by the system for the object
- Object - Shows whether the object is a process group or a process
- Version - Displays the current version number of the process, which is automatically generated continuously (see State and version)
- State - Indicates whether the currently visible version is published and therefore visible for viewers or not (see State and version)
- The item Visibility shows which organizational units from the organizational chart are currently allowed read access to the process. With a click on <Details> these read and edit rights can be adjusted.
- Published on - If the process version is published, the publication date is displayed. Otherwise, the field does not appear.
- Validity - If a validity period was set when the process was published, it is displayed here. The validity of a process can be subsequently extended via <Details>.
- Authors - The name of the creator of the process and the name of the version creator are automatically entered. Additional authors can be entered via <Details>. The option <Show all authors in the process description> is used to specify whether the creator of the process and other authors are also displayed in the process description in addition to the creator of the current version. The creator of the version is the last editor.
- Approved by / Released by - If one or more reviewers and approvers were specified when the process was published, they will be listed here. In case of a publication without the approval workflow, additional reviewers and approvers can be entered subsequently via <Details>.
- Last changed - If the process is not in the 'Published' status, the user who edited the process last and at what time is displayed.
The item Training Relevant is only visible if the standard application Qualification Management is used in SmartProcess and the settings described in the linked article are active.
Editable Details
Using the link <Edit Details> in the 'Details' window, additional information about the process can be entered and edited. This includes:
Name | The name of the process can be changed in the Name field or entered in additional languages using the symbol The fields Name and Process no. can also be edited using the stylus symbol above the process model. ![]() |
Process no. | The process number can be used to code and sort the process groups and processes. A combination of letters and numbers can be used in the field. In the settings for process management, you can also set automatic numbering of processes. If this is activated, the field can no longer be filled in the process details. The process number is automatically displayed in front of the process name. The process groups and processes in the Process Explorer are sorted by the process number in the standard configuration. In the settings for process management, you can determine, among other things, whether the process number is displayed in the Process Explorer and/or on the modeling objects in the process model. |
Process owner | The unit responsible for the process can be entered in the Process owner field. With a click on the magnifying glass the organizational chart opens, from which an organizational unit, role or user can be selected. ![]() Selecting an organizational unit or role as the process owner is recommended. If a user is selected, the details of each process for which the user was entered as process owner must be edited when the responsibility changes. The process owner has some special functions (If an organizational unit or role is set as process owner, this applies to all users of this organizational unit/role).
In the settings for process management you can set whether it is mandatory to enter a process owner or not. |
Process manager | In the settings for process management, you can define whether the Process manager field should generally be shown or hidden for processes. In addition to the process owner, another unit responsible for the process can be entered in this field. Clicking on the magnifying glass opens the organization chart from which an organizational unit, role or user can be selected. We recommend selecting an organizational unit or role from the organization chart as the process manager. When a user is selected, if there is a change in responsibility, the details of any process where the user was entered as the process manager will need to be edited. Some of the functions that apply to the process owner also apply to the process manager. These include:
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Purpose and description / Scope / General Rules | General information about the process can be entered in these fields. These are formatable text fields into which images and hyperlinks can also be inserted. |
User-defined fields | If you want to capture more information about the processes in SmartProcess and no field is available for this purpose, you can create user-defined fields. Once created, a value can be entered in this field for each process. For example, whether a process has only internal or also external participants, or whether a process is DSGVO-relevant or not. The contents of user-defined fields can also be used for filtering and sorting processes in the reporting. |
How did we do?
User-defined fields
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