Login & Startpage
Login and password
Structure of SmartProcess
Customize start page
Elements on the start page
Customize main menu
Full text search
Workflows and Cases
Create Workflows
Workflow objects
Workflow object: Task
Workflow object: Decision
Workflow object: Forward case
Workflow object: Send e-mail
Workflow object: Start, intermediate and end event
Workflow object: Timer
Workflow object: Parallel gateway
Workflow object: Sub-Process
Workflow object: Incoming message
Workflow object: Send form via e-mail
Workflow object: Service/Export
Form designer
Form fields
General field properties
Field: Text / List without multiple selection
Field: Multiple selection list
Field: Multirow text
Field: Multirow formatable text
Field: Number
Field: Date
Field: Date / Time
Field: Function-Fied
Field: Contact selection
Field: Field group
Field: Catalog fields
Field: Data source for processes and documents
Field: Process and Document fields
Field: Wiki
Field: Free input
The form designer
Workflow basics
Process model of a workflow
Workflow Settings
Rights workflow participants
General placeholders for Word reports in workflows
Case processing
Workflow-Applications
Processes
Menu structure & terms
Process modelling
Process objects
Overview: BPMN objects
Object: Task
Object: Sub-Process
Object: Connectors
Object: Events
Object: Gateways
Object: Pool & Swimlane
Object: Artifacts in general
Object: Artifacts IT System, Resource
Object: Data object Input / Output, Adjacent process
Object: Artifacts KPI, Risk, Control, Opportunity
Object: Artifact Related document
Additional modelling objects
User-defined images as modeling objects
The process designer
Create process groups & processes
Formatting and positioning objects
Reuse & copy objects
Process details
List: Details
User-defined fields
List: Actions
List: Documents
Lists: Terms and abbreviations / Requirements
Lists: Indicator (KPI), Risks, Opportunities
List: Process participants
Process description
Publication and access rights
State and version
Publication of processes / documents
Validity
Read and edit access
Read confirmation
Knowledge questions for read confirmation
Additional features for processes
Documents
Documents - menu structure
Create documents
Document details
Edit files directly in Office
Properties and Placeholders in Word files
Documents - State, version, publication and validity
Organization chart
Reporting
Reporting menu
Reporting for processes and documents
Reporting for cases
Saved reports
Share reports
Excel Report Designer (Additional module)
Catalogs
Settings
Users, permissions & organizational units
Authorization profiles
Introduction authorization profiles
Authorization profile - Tab Workflows / Cases
Authorization profile - Tab Processes
Authorization profile - Tab Documents
Authorization profile - Tab Organization chart
Authorization profile - Tab Reporting
Authorization profile - Tab Contact
Authorization profile - Tab User
Authorization profile - Tab Catalogs
Authorization profile - Tab Wiki
Authorization profile - Tab Administration
Authorization profile - Tab Others
Organizational units and roles
Manage users
Representative
Catalogs
Import
Import of data
Contact import
User import
Organizational unit import
Case import
Meta data import for documents
Emails and text modules
Configure application
Language
Automatic translation
Date and time
Login options and views
Settings for process management
Modeling rules
Symbols for processes and process groups
Process view
Settings for document management
Document templates
Document type
Settings for the organizational chart
Display of the logos
Unavailability for cases for dates
Directory services (AD, Entra ID / Azure AD) and single sign-on
User notifications
Password security
IP Filter (only for SaaS Systems)
API Profile (Additional module)
Manage maintenance access (only for SaaS systems)
Word report designer for printouts (Additional module)
AI Function SmartAI (Additional module)
Audit Trail
Initial configuration SmartProcess - Process and document management
Video tutorials
Video tutorials: Business Process Management
Video tutorial for process participants
Video tutorial for working with workflow cases
Video tutorial on audit management
Version & Release notes
Release Notes
Version 24.9 Release Notes
Version 23.10 Release Notes
Version 22.10 Release Notes
Version 22.5 Release Notes
Version 22.3 Release Notes
Version 21.3 Release Notes
Version 9.1.0.10 Release Notes
Version 9.1.0.9 Release Notes
Version 9.1.0.8 Release Notes
Version 9.1.0.7 Release Notes
Version 9.1.0.6 Release Notes
Version 9.1.0.5 Release Notes
Version 9.1.0.4 Release Notes
Version 9.1.0.3 Release Notes
Manuals from previous versions
Version 25.11 Release Notes
Version 25.3 Release Notes
Info about version
General
SmartProcess API
Mobile Web App
HTML field
Contacts
File attachments in SmartProcess
Manage Wikis
Use QR codes with SmartProcess
Contact & Forum
Table of Contents
- All Categories
- Processes
- Additional features for processes
- More actions (Process)
More actions (Process)
Above the process model, additional options for the process can be displayed by clicking the button <More actions>. Print. Various print options are offered. For each option, a PDF file is first gene…
Above the process model, additional options for the process can be displayed by clicking the button <More actions>.

Various print options are offered. For each option, a PDF file is first generated, which can then be downloaded or printed:
- Process description -> Creates a PDF file of the process description
- Print process chart - one page -> The process model is generated as a one-page PDF file, regardless of how far it has been modelled in width or height.
You can use the dashed frame around the work area in the Process Designer to help you determine the size of an A4 sheet.
- Print process chart - multi-page -> If the process model is modeled wider or higher than a A4 page in landscape format, a PDF with several A4 pages is generated.
Settings

Link
Each process group and each process can also be accessed from other websites via a unique link.
In dem Fenster stehen Ihnen verschiedene Links zur Verfügung, die Sie in die Zwischenablage kopieren und an anderer Stelle einfügen können:
- Link to the process model -> This is a dynamic link. It always takes the user to the latest version of a process that the user is allowed to see according to his or her authorizations.
- Link to version <<version number>> -> This is a static link that always leads to the process in the displayed version number, even if newer versions of the process are created later.

Privileges
Opens the option to change the read and edit rights for the selected process.
Show on start page
Here you can decide whether the selected process map (or the process group / process in general) should be displayed in the title element on the start page.
The <magnifying glass symbol> can also be used to specify whether this process map is displayed to all users or only to certain organizational units (in the example, for all users from the Org. unit Quality and Org. units subordinate to Quality). The selection made can be removed again with the <X>.

If you choose to display another process as the standard, for example, for Quality and the subordinate organizational units, the previous standard is overwritten.
Publication & approval
Depending on whether the process group / process has already been published or not, different options are available:
Process not yet published |
The option "Publish a new version manually" is only available with the appropriate permissions in the authorization profile. |
Process is already published |
|
Always displayed |
This approach does not correspond to a standard-conform control of processes according to ISO 9001:2015. This option can be used for process groups which, in your opinion, do not need to be controlled. ![]() In process management settings you can configure that each newly created process group automatically receives the status "working copy published".
|
Workflow
Via the button <Workflow> the workflow functions can be enabled for the process. This allows a workflow to be created based on the process flow. In order to make the workflow functional, further adjustments to the process model and the creation of forms are necessary (see Workflow basics).
Versions
Opens the version history of the process.
Simulation
This can be used to start the simulation of processing times and processing costs of the process, if the necessary parameters have been set in advance.
Translate
The Translate function in the process
allows all translatable fields belonging to the process, such as gateways, events, or general details such as purpose and description, to be translated in one go. Translation can be carried out into several target languages simultaneously. The current translation status is displayed in the overview:

By selecting “Include subordinate elements,” the translation can also be extended to include tasks or sub-processes, for example. Artifacts are not included in the translation.
By selecting "Empty entries only" you can specify whether fields that have already been translated should be ignored or automatically retranslated.
Translating a published process results in a new version, so the process must be republished.
Automatic translation is also available for workflows and includes not only the workflow symbols but also, and above all, all form fields.
Delete
The process is moved to the recycle bin at the bottom of the Process Explorer. From there it can either be restored or permanently removed from the recycle bin.

Add to favorites
The process is displayed to the user in the Favorites list in the Processes menu and the window of the same name on the start page.
Alternative access to options
Some of these options can also be accessed via mini icons to the right of the process model.

These include:
- Settings

- Print

- Versions

- Simulation

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